Frequently Asked Questions
Answers to common questions about our courses, training and support.
General
How do I contact you for an inquiry?
Use the contact form on the website. Share your question and preferred contact method and we will get back to you soon.
Courses
How do I enroll in a course?
Browse the course catalog, open a course and use the “Request enrollment” button to send your interest. Our team will follow up with the next steps.
Are courses online, on-site or hybrid?
Delivery depends on the course. Each course page lists its delivery mode (online, on-site, hybrid or self-paced).
Do you provide certificates of completion?
Yes. Most courses include a certificate of completion. Certification-preparation courses also help you prepare for official exams.
What are the class schedules?
Open batches and their schedules are listed on each course page. If no batch is open, submit your interest and we will notify you when one is scheduled.
Corporate Training
Do you offer corporate or group training?
Yes. We design tailored corporate training programs for teams. Contact us with your goals and team size for a custom proposal.
Technical Support
I can’t log in to the platform. How do I get help?
Reach out through the contact form with a description of the issue and any error message, and our team will assist you promptly.
Moodle
How do I access the Moodle learning platform?
Approved students receive Moodle access details by email after enrollment. Moodle access is part of a later phase and is not yet enabled on this site.
I forgot my Moodle password — what should I do?
Use the password-reset link on the Moodle login page, or contact support and we will help you regain access.